Mission
Our mission is to improve the quality of life for the people of Northeast Tennessee through effective delivery of social services.

Vision
Our vision is to provide the opportunity for each person to have a sense of self-worth and well being; accept responsibility for self, family and community; and have the capacity to be productive and independent.

We achieve our mission and vision by effective delivery of transportation, nutritional services, adult day services, senior employment, homemaker services and many other important social services to our friends and neighbors in need.

Human Resource Agencies were established in 1973 under state law as a not-for-profit delivery system designed to implement human services programs. The FTHRA was created in 1974 by state and local elected officials in accordance with provisions of the Tennessee Human Resource Agency Act of 1973 as amended (Title 13, Chapter 26, Tennessee Code Annotated.) The FTHRA is one of nine Human Resource Agencies across the State of Tennessee and works in concert with the other HRAs through membership in the Tennessee Association of Human Resource Agencies (TAHRA) in providing wall-to-wall social services across the state.